Experience the Eziway

Transition Activity

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Face to face Interviews

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Staff Information Sessions

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Average time to Activation

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Average time to Answers Calls

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Average participation increase

Joining the Eziway family is a seamless process, much like counting to five. We truly understand the importance of a personalised approach and the benefits of happy staff so we are dedicated to providing tailored support to both your organisation and your employees.

We engage in meaningful activities in person, ensuring everyone feels connected and supported.

Additionally, our partnerships with Blue Light Card and EML allow us to offer complimentary benefits that enhance your Salary Packaging experience and employee satisfaction, adding even more value to your team’s journey with us and retaining valuable staff.

Execute Service Level Agreement

Eziway experience begins

Onsite presence

In person information sessions and 1-on-1's

Post on site follow up

Personalised follow up including virtual, phone and in person.

Payroll Training

Payroll training is conducted creating full confidence for first pay

First Payroll Go Live

First pay is completed, transitioned into Eziway experience.

Transition experience

“I just want to say how happy I have been with he salary packaging since we moved to Eziway. After our experience with our last provider and the way it ended, this is a breath of fresh air. I don't here any complaints from my staff anymore, the responsiveness from your team for any queries or claims is brilliant and the systems around novated leasing approvals leaves the other for dead.

So thank you James for making my life Ezier!”

Greg Little - Chief Executive Officer
Grampians Community Health

“We are genuinely overwhelmed with gratitude for the incredible support you've all shown us. The team is already thriving, which speaks volumes about your calm, thoughtful, and logical approach. Ange and I feel so much more at ease knowing you're right there with us - just a call away.

The transition has been nothing short of remarkable, and its one we'll always remember. You've set a gold standard for how these moments should unfold, and its a benchmark we'll carry forward into any future initiatives. Thank you, truly - we couldn't have done this without you.”

Aimee Banks - Senior Director HR & Salary Packaging
ACT Government

“Easy onboarding process, introductory online session, and onsite visit helpful for staff, explained the process well.”

Nathan Martin - Corporate Services
SPIRAL

“The transition was quick and easy from the point of view of our finance/payroll team Communication with us as employer was great One to one meetings with staff were greatly appreciated.”

Caroline Jones - Finance Manager
Northern Rivers Community Legal Centre

“We were impressed with the number of staff who signed up—many of whom had not previously participated in salary packaging. The transition was easier than expected having the Eziway team available on-site to speak to staff privately.”

Robyn Meade - Payroll Manager
Kyeema Support Services

“Providing the one-on-one meeting with team members. It really did make a difference for people and ultimately the uptake. The changeover just worked and there was no hiccups in payment for the first fortnight.”

Mitchell Fury - Business Manager
Bravo Disability Support Network

“The one-on-one meetings with staff, communication and answering questions, staff follow-up - for some staff having your team repeatedly following up to get the information you needed or to provide the assistance the staff needed was great.”

Charmaine Daniel - Finance Manager
Women's Legal Service QLD

“The planning was great and having pre-prepared templates was extremely helpful in Safe Places being able to generate all of the communication material. I was impressed with how all the entities were set up from your side, with each having their own login details etc. I believe the communication from yourself, James and Digesh was fantastic especially in relation to following up with individuals and their novated leases. Agreeing to meeting with the previous provider to finalise handover details.”

David Jefferies - HR Manager
Safe Places

“The client relationship manager - Brenton Humphris was exceptional. He was very knowledgeable about the services and benefits available to team members. He encouraged employees to participate in the information sessions. Excellent work!!”

Mary Slade - General Manager
Imaginative Care

“There was a lot of positive feedback from staff on the information session and one-on-one session following. Many did not realise all the benefits, how SP worked exactly and how much they could package. As a result, many more staff have signed up to SP.”

Renay Cullen - Finance Officer
Common Ground Queensland

“This has been a very positive experience, and I have received a number of positive comments from employees about the process.

Payroll perspective - this transition has been well handled with minimal input required from payroll and any queries have been well handled by Eziway support. The online instructions were very helpful, and the training session made the change over relatively straight forward. The online portal is well laid out and easy to navigate, even without instructions.”

Paula Valenti - Payroll Transitcare
Transitcare

“Employees have felt supported. Transition is easy and surprised how simple it was. Great customer service and felt confidence in the information being provided to them.”

Heather Poynter - Executive General Manager, People & Culture
MS Queensland

“Having Wendy as a single point of contact travelling statewide to ensure face to face representation with all our team members resulted in a seamless transition. I would certainly recommend Eziway for your organisation’s salary packaging needs.”

Andrew Paynter
St John Ambulance Tasmania

“Lino – everyone loved him, he was great with the staff, and we appreciate the effort he had made to make sure everyone was on board. – It would be excellent if we could continue to have him (if needed) come into our office whenever he is up Cairns way. So, massive THANK YOU FOR LINO.”

Emma Zsoldos - Payroll Manager
Community Enterprise Queensland

“I was privileged to hear some great news stories which will make a difference to individual’s lives which in turn will make a difference for Bravo and the local Gympie community.”

Mitchell Fury - Business Manager
BRAVO

“The consultant that I saw was Lino. He introduced himself and pulled up the information on my current on my current salary package. Lino informed me that this package was not maximised and that I should have had approximately $119 more on my card.

Lino then went on to sign me up with Eziway to begin in April. He even helped me to set up the application on my phone.

Thanks to Lino, for supporting me to correct this situation and letting me know that in future when Eziway Commences in April, I will be in a much more comfortable financial position. And thanks to Steps Group Australia for changing to Eziway”

Kathryn Jeanneret
Steps Group Australia

“We have used Eziway since 2022. We have found that they greatly simplified the process of providing benefits to our staff and as a result we have seen a significant uptake across all of our staff. Wendy provides a reliable point of contact and regularly visits our premises to run information sessions for staff and administration. It’s great to know that someone will answer the phone or call back promptly to sort out any queries. From our experience, I would certainly recommend Eziway as a salary packaging provider.”

Paul Crantock C.E.O
Tandara Lodge Community Care Inc.

“Eziway provide an extensive range of salary packaging options, including pre-tax payment of mortgages and rent, car leasing and entertainment expenses. They are excellent in supporting new employees to set up the salary packaging arrangements that best suit their needs. This is led by our local agent, Wendy Flint, who is proactive in making sure our staff are maximising their benefits.

I wouldn’t hesitate in recommending Eziway to any organisation needing support with their salary packaging and FBT tracking needs.”

Frank Martinovich Director Corporate Services
Cancer Council Tasmania

“The transition to Eziway went extremely well and we found them great to work with.   We have an unusual situation at the moment with our site having been flooded in Oct 2022 but Eziway were happy to go to our temporary sites and work with staff to transition packaging.  It was important that our staff felt comfortable and well supported which Eziway did very well.  The coffee van was a big hit and we look forward to regular visits and Eziway continuing to provide our staff with great salary packaging services.”

Rochester and Elmore District Health Service

Tania Else HR Coordinator and the REDHS HR Team
Rochester and Elmore District Health

“Our General Feedback is their great service. The transition went well, feedback from staff is, that it's easy to sign up, what went really well was having Eziway on site for the 4 days for the transition.”